CourtCare Operator Academy

Train your team on routine court care.

CourtCare customers receive access to simple online training showing venue staff how to carry out appropriate routine care. You handle the weekly work; Build & Padel provides the specialist technical layer.

Weekly maintenance

  • Debris removal
  • Basic court cleaning
  • Checking drainage
  • Turf observation and brushing
  • Monitoring sand distribution
  • Visual glass, net and gate checks
  • Spotting obvious loose or damaged components

Monthly checks

  • General condition
  • Glass and structure
  • Mesh panels
  • Turf and drainage
  • Gates and net
  • Lighting observations
  • Visible corrosion

Event checks

  • Storms and high winds
  • Flooding
  • Vandalism
  • Heavy impact and glass impact
  • Nearby construction work
  • Unusual structural noise or movement

When to contact Build & Padel

  • Glass replacement
  • Structural repairs and welding
  • Electrical work
  • Work at height
  • Specialist structural adjustments
Venue staff member checking padel court net tension

Safe DIY, and where it stops

Routine cleaning, brushing and visual checks are safe for trained venue staff. Glass replacement, structural repairs, welding, electrical work, work at height and specialist structural adjustments require Build & Padel or another competent technician.

Digital maintenance checklist

A periodic court check your staff can complete on a phone.

Each question is answered All OK or Issue Found. Where an issue is found, staff add a description, photograph, court number and urgency, which feeds into the CourtCare service record.

Coming to the customer portal. Training videos and illustrated guides are in production; downloadable checklists will be published alongside them.

  • Court appears playable?All OK
  • Any glass damage?All OK
  • Any unusual glass movement?All OK
  • Any turf lifting?All OK
  • Any seam damage?All OK
  • Any standing water?All OK
  • Any obvious corrosion?All OK
  • Any damaged mesh?All OK
  • Gates working?All OK
  • Net satisfactory?All OK
  • Lighting issue?All OK
  • Anything unusual?All OK